Shipping policy

Effective 2026-08-13

When you buy from Quronix, Quronix processes and ships according to the timelines on this page.

Service area

We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact gedevenney@gmail.com before ordering if you are unsure.

Fulfillment timeline

Order preparation (pick, check, pack) is normally completed in 1-3 business days after payment is confirmed.

Typical transit time after dispatch: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

Processing days exclude weekends and U.S. public holidays.

Freight & postage

Standard shipping is free for deliveries inside the United States, with no order minimum. If international rates are available, they appear at checkout before payment.

Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

Tracking your package

We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

Shipment problems

If a bike shipment is delayed, damaged, or missing parts, Email gedevenney@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

Additional shipping notes

Bikes often ship partially assembled in a carton. Minor assembly (handlebars, pedals, seat) may be required.

Inspect the frame and wheelset on arrival and photograph any transit damage before assembly.